How GetReferd drives growth for Personal Health

Personal Health have gathered a multi-disciplinary team who strive to empower their clients through improved wellness and lifestyle balance. These powerful strategies and layered interventions aim to improve confidence and optimise their clients health and happiness. Personal Health offers Physiotherapy, Dietary and Occupational Therapy; they specifically focus on people with chronic conditions who benefit most from a consistent, comprehensive approach to their Personal Health.

Business Goals
 
One of Personal Health’s key business goals was to increase its referral traffic through reliable sources such as Healthcare professionals, specifically GP’s.   
  • Increase revenue
  • Build lasting relationships
  • Improve the patient experience
 
The Challenges
 
There was a number of challenges that they faced while trying to achieve this.

Main challenges:

  • Poor conversion rate
  • Poor communication between community healthcare providers
  • No closed loop when it came to patient care
  • GDPR compliance

 

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